Team members synced from your CRM start as Discovered — their data is imported but they don't yet have a shareable card. Activating a team member assigns them a unique card URL.

Activating a team member

1. Navigate to Contacts in the dashboard
2. Find the team member you want to activate
3. Click Activate to assign them a card

Once activated:

• The team member's status changes to Active
• A unique 4-character card ID is generated (e.g., aBc1)
• Two URLs become available:
  • Landing page: /{cardId} — a styled web page with the team member's information
  • VCF download: /v/{cardId} — a direct VCF file download

Deactivating a card

If a team member leaves or you need to revoke a card, deactivate it from the dashboard. Deactivated cards return a not-found response when someone visits the URL.

Card IDs

Card IDs are short 4-character alphanumeric strings using the characters a-z, A-Z, and 0-9. The short length keeps card URLs compact and easy to share in print, email signatures, and QR codes.

Tip: You can find a team member's card URL in the dashboard detail view. Copy it directly from there to share.